Legal Documentation
Privacy Policy & POPIA Compliance
Last updated: September 16, 2026
POPIA Compliance Notice: This privacy policy complies with the Protection of Personal Information Act (POPIA) No. 4 of 2013. We are committed to protecting your personal information in accordance with South African data protection laws.
1. Introduction & POPIA Compliance
Lafamiliar Suites Homes ("we," "us," "our," or "the Company") is committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act (POPIA) No. 4 of 2013 and other applicable South African data protection laws.
This Privacy Policy explains how we collect, use, process, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services.
2. Responsible Party Details
Under POPIA, we are the "Responsible Party" for your personal information:
Company: Lafamiliar Suites Homes
Registration: [Registration Number - to be added]
Address: 676 Gallagher Business Park, Halfway House, Midrand 1685, Unit 24
Email: lafamiliarsuites@gmail.com
Phone: +27 67 875 1438 / 0620807005
Information Officer: Mahlatsi Theo
3. Personal Information We Collect
Personal Information You Provide Directly:
- Identity Information: Full name, ID number (if required)
- Contact Information: Email address, phone number, physical address
- Financial Information: Billing address (payment details are processed by third-party providers)
- Order Information: Purchase history, delivery preferences, product customization details
- Communication Records: Messages, feedback, customer service inquiries
- Marketing Preferences: Consent records for marketing communications
Information Collected Automatically:
- Technical Information: IP address, browser type, device information
- Usage Information: Pages visited, time spent, referral sources
- Cookies and Tracking: Website functionality and analytics data
4. Lawful Basis for Processing (POPIA Requirements)
Under POPIA, we process your personal information based on the following lawful grounds:
5. How We Use Your Information
Essential Operations
- Process and fulfill orders
- Arrange delivery and installation
- Handle payments and invoicing
- Provide customer support
- Manage custom design projects
Optional Services (with Consent)
- Send marketing communications
- Product recommendations
- Special offers and promotions
- Interior design tips and inspiration
6. Your Rights Under POPIA
Under POPIA, you have the following rights regarding your personal information:
Access & Control Rights:
- Right to Access: Request copies of your personal information
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal information
- Right to Object: Object to processing for marketing purposes
Additional Rights:
- Data Portability: Receive your data in a structured format
- Restriction of Processing: Limit how we use your information
- Withdraw Consent: Remove consent for marketing communications
- Complaint to Regulator: Lodge complaints with the Information Regulator
How to Exercise Your Rights: Contact us at lafamiliarsuites@gmail.com or +27 67 875 1438. We will respond to your request within 30 days as required by POPIA.
15. Contact Us & Complaints
Contact Our Information Officer
Information Officer: Mahlatsi Theo
Email: lafamiliarsuites@gmail.com
Phone: +27 67 875 1438
Address: 676 Gallagher Business Park, Halfway House, Midrand 1685, Unit 24
Information Regulator of South Africa
If you're not satisfied with our response to your privacy concerns:
Website: www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
Phone: +27 12 406 4818
This Privacy Policy complies with the Protection of Personal Information Act (POPIA) No. 4 of 2013 and is effective as of the date listed above.